Social Housing Property Management Software Solutions
Simplifying housing management through smarter maintenance, compliance, and tenant safety.
Ensuring Safer Homes, Stronger Compliance, Better Service
Vision Pro Software delivers a powerful, cloud-based platform built for housing associations, local authorities, and maintenance providers managing social housing portfolios.
Instead of relying on spreadsheets, disconnected systems, and paper-based inspections, Vision Pro Software brings everything together — properties, maintenance schedules, compliance checks, and resident repairs — into one easy-to-use system.
With live dashboards, automated reminders, and mobile access, Vision Pro Software helps social housing teams stay compliant, maintain safe homes, and respond faster to resident needs.
What Is Social Housing Property Management and Why Does It Matter?
Social housing property management software is a centralised system for managing housing assets, repairs, and compliance obligations. It provides housing teams with full visibility of every property, from condition assessments to contractor performance.
In social housing, compliance is not optional — it’s a legal and moral responsibility. The introduction of Awaab’s Law makes this clearer than ever. From October 2025, social landlords will be required to investigate and fix damp and mould hazards that pose a serious health risk within strict timeframes, with emergency repairs completed in 24 hours.
Vision Pro Software helps you meet these new standards by:
- Tracking and prioritising urgent repairs automatically
- Escalating high-risk issues like damp, leaks, or mould with alerts and status dashboards
- Providing full audit trails to demonstrate compliance with response deadlines
- Recording all inspections, photos, and tenant communications in one place
Beyond damp and mould, Vision Pro Software supports all aspects of social housing maintenance management, from gas safety and electrical testing to fire alarms, legionella, and property condition surveys, ensuring that every home remains safe, compliant, and well maintained.
Compliance-Ready Property Management: The Vision Pro Advantage
Vision Pro Software goes further than a traditional housing maintenance tool. It links property data, inspections, and compliance activity across your entire housing portfolio, ensuring complete visibility and accountability.
Planned and Reactive Maintenance
Manage day-to-day repairs and long-term maintenance programmes in one place. Assign jobs, track progress, and ensure contractors complete work to the correct standard and timescale.
Awaab’s Law & Damp and Mould Compliance
Identify and prioritise damp and mould hazards. Vision Pro Software provides a clear workflow for inspection, escalation, and resolution within the required legal timeframes. Real-time dashboards and evidence logs make it easy to show compliance during audits or regulator reviews.
Asset and Property Registers
Maintain a complete record of every property, asset, and component, including condition, maintenance history, and upcoming inspections, to meet regulatory and operational standards.
Contractor and Workforce Oversight
Monitor performance, track qualifications, and ensure safety documentation is always current. Contractors can update progress from the field, with photos and signatures uploaded directly from mobile devices.
Resident Repair Requests
Log and manage repair requests efficiently, linking each case to its property record and contractor assignment. Keep residents informed with clear communication and progress updates.
Real-Time Dashboards and Analytics
Visual dashboards give management teams instant oversight of open repairs, overdue inspections, compliance status, and maintenance costs that support proactive, data-driven decisions.
Who Needs Social Housing Property Management Software?
Vision Pro Software supports any organisation responsible for maintaining safe and compliant housing. Typical users include:
- Housing Associations – managing large portfolios and ensuring high standards of living conditions
- Local Authorities – maintaining compliance with housing regulations and safety requirements
- Maintenance Providers – coordinating repairs and demonstrating timely response to issues
- Compliance Officers – ensuring all inspections, repairs, and safety checks meet legal requirements
- Asset Managers – tracking property condition, budgets, and maintenance planning
From small housing providers to large regional authorities, Vision Pro Software scales with your portfolio and integrates with your existing systems to give you the oversight you need.
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Features and Benefits of Vision Pro Social Housing Property Management Software
Key Features
- Planned and Reactive Maintenance – Manage all repairs and planned works with real-time tracking and scheduling.
- Damp and Mould Tracking (Awaab’s Law Ready) – Identify, log, and monitor hazards with automated escalation and reporting.
- Asset and Property Registers – Store detailed records for every property, system, and component.
- Compliance Scheduling – Automatically plan inspections for gas safety, electrical checks, fire alarms, and water hygiene.
- Contractor Management – Track performance, compliance documents, and service level agreements.
- Resident Repair Requests – Handle tenant requests efficiently and keep communication transparent.
- Mobile and Offline Access – Enable field teams to complete inspections or repairs anywhere, with automatic data syncing.
- Dashboards and Analytics – View performance trends, compliance status, and costs instantly.
Benefits for Your Organisation
- Ensure Legal Compliance – Meet Awaab’s Law requirements and other housing regulations with full traceability.
- Protect Residents and Reputation – Act quickly on hazards, prevent escalation, and maintain safer homes.
- Reduce Costs and Downtime – Plan maintenance proactively and eliminate duplicated work.
- Enhance Transparency – Every inspection, repair, and document is traceable and audit-ready.
- Improve Resident Satisfaction – Faster repairs and better communication build resident trust.
- Scale Easily – Add new sites, contractors, or users as your housing operations expand.
Frequently Asked Questions?
Answers to the most frequently asked questions about Vision Pro Software.
What is social housing property management software?
Social housing property management software is a digital system that helps housing associations, councils, and maintenance providers manage every aspect of housing operations, from property data and repair workflows to compliance and tenant communication.
With Vision Pro Software, you can see everything in one place: property condition, planned works, reactive repairs, and safety checks. The platform replaces spreadsheets and paper-based tracking with automated reminders, real-time dashboards, and mobile access, so your teams can focus on delivering safe, well-maintained homes instead of chasing paperwork.
How does Vision Pro Software help with Awaab’s Law compliance?
Awaab’s Law, coming into effect from October 2025, sets strict deadlines for dealing with damp and mould hazards that could affect residents’ health. Landlords must investigate and resolve emergency issues within 24 hours and other hazards within defined timescales.
Vision Pro Software supports compliance with Awaab’s Law by providing a structured, traceable workflow for identifying, prioritising, and resolving damp and mould cases. Every issue logged in the system can be assigned to a responsible officer, escalated if deadlines approach, and tracked with full visibility. Photos, notes, and completion records are stored securely, giving housing providers the documentation they need to prove compliance and demonstrate accountability to regulators.
Can residents report repairs directly?
Yes. Resident repair requests can be logged directly into Vision Pro Software via your chosen contact channels — whether through a customer portal, helpdesk, or call centre. Each request automatically creates a work order, assigns it to the relevant contractor or team, and tracks progress through to completion.
Residents can be kept updated at every stage, improving communication and trust. By recording every interaction, Vision Pro ensures that repair response times and communications are fully documented, supporting both tenant satisfaction and regulatory compliance.
What if our maintenance teams work offline?
Vision Pro Software’s mobile app allows inspectors, maintenance staff, and contractors to complete their work even in areas with no internet connection. Users can download their daily schedules or property details before going on-site, carry out inspections, capture photos, collect signatures, and record findings offline.
Once they reconnect, all data automatically syncs back to the central system, ensuring records are complete and up to date. This flexibility keeps your maintenance operations moving smoothly, especially for rural or high-rise properties where connectivity can be unreliable.
Does Vision Pro Software integrate with our existing housing systems?
Yes. Vision Pro Software is designed to work seamlessly alongside your existing systems. Through API integrations, it can connect with housing management, finance, and asset databases to ensure data flows smoothly between departments.
This means you can use Vision Pro Software for maintenance and compliance management without having to duplicate data or disrupt other housing operations. Reports and dashboards can also pull in information from multiple systems, giving you a single source of truth for performance and compliance monitoring.
Is training and support included?
Absolutely. Vision Pro Software provides tailored onboarding and training for your teams and contractors, ensuring they’re comfortable and confident using the system from day one. Training sessions cover everything from scheduling and reporting to mobile inspections and data analysis.
You’ll also have access to ongoing support from Vision Pro Software ’s customer success team. Whether you’re expanding your housing stock, adding new modules, or adapting workflows for updated regulations, our support ensures you get the most out of your software investment long term.
Bring Your Housing Management Into Focus with Vision Pro Software
Vision Pro Software provides a single, connected system to manage maintenance, compliance, and resident safety across social housing portfolios.
With automated scheduling, real-time dashboards, and built-in support for new regulations like Awaab’s Law, Vision Pro Software helps you deliver homes that are safe, compliant, and well-maintained, while building greater transparency and trust with residents.
Contact us today to arrange a demo and see how Vision Pro Software can transform your housing management operations.
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