A leading UK high street retailer operating more than 300 stores nationwide carries out thousands of audits every week, covering fire safety and wider health and safety compliance. With inspections previously managed through paper checklists and manual processes, consistency and efficiency were difficult to maintain at scale. The retailer introduced Vision Pro Software to digitise fire logbooks and audits, creating a faster, more reliable way to manage compliance across its entire store estate.
The Client
The retailer operates a large national store network with high footfall and constant operational pressure. Store managers are responsible for completing regular safety checks alongside day-to-day trading, making speed, clarity, and ease of use essential.
The Challenge
Before adopting Vision Pro Software, the retailer faced several ongoing challenges:
- Thousands of weekly audits across hundreds of stores created inconsistency and operational strain.
- Evidence quality varied depending on who completed the audit, leading to repeat issues.
- Store managers spent significant time on compliance tasks, often during busy trading periods.
- Paper-based audits relied on printed checklists, physical filing, and manual follow-up.
- The process conflicted with the retailer’s environmental and sustainability commitments.
The Solution
Vision Pro Software’s Audits Module was introduced to support a fully digital audit process:
- Store managers used the mobile app to complete audits and inspections quickly on site.
- Existing paper audit templates were replicated digitally to ensure familiarity and ease of adoption.
- Head office teams gained real-time visibility of compliance status across all stores.
- Audit reports were generated instantly, highlighting priorities and assigning actions to store teams.
- Paper-based processes were removed entirely, supporting the retailer’s move to digital working.
The Results
The shift to Vision Pro Software delivered measurable operational and environmental benefits:
- Audit completion times were significantly reduced.
- High-risk issues were identified and resolved on the same day.
- Paper usage for audits dropped by 100%, removing the need for tens of thousands of printed pages each month.
- A lower carbon footprint through reduced printing, storage, and document transport.
- Digital workflows supported the retailer’s wider ESG goals and sustainability reporting.
What the Retailer Says
“We started using Vision Pro to transfer our fire logbook records from paper to electronic. The system is flexible enough to replicate our paper audit forms, which made it very simple for store teams to switch.
It gave us real-time visibility of compliance while cutting down the excessive use of paper. The transition worked so well that we moved all our health and safety audits and inspections onto the same platform.”
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